Locating Model Numbers
When you book a repair, either online or over the phone, it’s helpful for us to know the model number of your appliance. This information will allow us to pre-asses you repair and, if necessary, bring the correct replacement part when our engineer visits.
Washing machine model numbers are usually located on the inside of the door.
For tumble dryers, the model number should be located on the inside of the door (see picture). In some cases, this may have become faded or fallen off, in which case don’t worry.
For dishwashers, the model number should be printed on a sticker on the right inside edge of the door (see picture). If you can’t locate the model number, just provide us with as much detail as possible.
On ovens, you can find the model number on a sticker at the base of the oven behind the door (see picture).